Question 1

How does group buying work?

Accepted Answer

Group buying allows multiple customers to pool their orders together to meet the Minimum Order Quantity (MOQ) required by manufacturers in China. Once enough orders are collected, we place a bulk order and ship it to Ghana.

Question 2

What is MOQ and why does it matter?

Accepted Answer

MOQ stands for Minimum Order Quantity - it's the smallest number of units a manufacturer will produce. By combining orders, we meet these minimums and offer wholesale prices.

Question 3

How long does shipping take?

Accepted Answer

After the order window closes, it typically takes about 2 months for products to arrive in Ghana. This includes manufacturing, quality checks, and sea freight.

Question 4

What payment methods do you accept?

Accepted Answer

We accept Mobile Money (MTN, Vodafone, AirtelTigo) and card payments through Paystack.

MDA Imports

Frequently Asked Questions

MDA Imports

Frequently Asked Questions

What is MDA (MedavAtrady)?

What's the difference between MDA and Atrady?

How does group buying work?

What is MOQ and why does it matter?

How long does shipping take?

How do I track my order?

What payment methods do you accept?

What happens if the MOQ isn't reached?

Can I cancel my order?

Are the products genuine?

I want to start my own business. Can you help?